Northumberland Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How Your Information is Used

Your personal information is used for these key purposes:

• Service Provision in Northumberland:
  • Managing your car rental bookings and agreements efficiently. Confirming your identity and assessing your eligibility for rental. Coordinating the vehicle collection and return procedures. Handling payments, deposits, and associated charges effectively.
• Customer Communication in Northumberland (Legitimate Interest/Contract Performance):
  • We send booking confirmations, updates, and essential rental details. We respond to inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Preferences in Northumberland:
  • We may send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement (Legitimate Interest):
  • Assessing website traffic to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Legal Compliance in Northumberland:
  • Meeting local legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Personal Information

• Local Service Providers: Third-party companies assist us in providing services like payment processing, IT support, and vehicle maintenance. They are contractually required to safeguard your data.

We do not share your personal information for marketing purposes.

4. Safeguarding Your Data

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure servers, and routine security evaluations. It's important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policies

We keep your personal information only for the duration needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The length of time information is retained depends on its nature and how it is processed.

Your Rights in Northumberland

In Northumberland, your rights under UK data protection law include:

• Access to Your Information: Request access to your personal information records.

To access your rights, please reach out using the contact information below.

Cookies and Tracking Policies

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your interests. You can adjust your cookie preferences via your browser settings at any time.

8. Updates to Policy

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about how we protect your information.

Contact Us

For inquiries regarding this Privacy Policy or our data practices, please reach out: